We want to make technology solutions customized for your unique lifestyle, so we need to understand you better. That's why we start every project with a thorough analysis of your needs. By asking a series of questions, we determine your needs and performance expectations, recommending products and solutions that suit your lifestyle or business. We'll cover each room, often doing a physical assessment of your space, to understand how you use it and how technology can enhance comfort and efficiency.

Once we have an approved project, we take specifications and interpret them with precision to match the capabilities and functionality you want from your smart home. We will select hardware model numbers, prices, and labor requirements. Using Computer-Aided Design (CAD) technology and project drawings, our engineering team creates a comprehensive plan that all technicians and trade partners will follow. This plan includes vital information on low-voltage wiring, lighting load grouping, engineering schematics, rack elevations, keypad specifications, and more.

Once the engineering plans are complete, we move to installation. We begin with conduit, low-voltage wiring, and enclosures. Our team then installs all equipment, including displays, keypads, and speakers, as outlined in the original plans. Our staff holds multiple certifications, ensuring they understand the unique installation requirements of all our manufacturers. We will follow the exact project that was approved by you to deliver an intuitive system that meets your every need and expectation.

We provide first-class maintenance and support services for all our projects, resolving issues quickly and reliably. As technology experiences wear and tear, we continuously fine-tune your system to ensure it meets all performance and functionality standards. Our tailored service plans include 24/7 remote system management, tech support, priority response time, and yearly on-site tech reviews. We can also advise you on the latest technologies available, keeping you informed about new solutions that may elevate your existing system.

Your project won't be complete without the programming and system configuration that unifies all your technology. Reliable programming acts as a universal language between your smart lights, audio, video, security, and other solutions. Our programmers bring their technical expertise to create an intuitive control experience via touch screens, keypads, remotes, and smart devices. We know each project is unique, so we customize your system interfaces to match your project’s capabilities and provide you with the functionality you seek.

Managing smart technology projects effectively demands diligent project management to ensure that all protocols are adhered to, design plans are executed accurately, and as-built documentation is kept current as needed. With different groups working on security, AV, and lighting subsystems separately, a dedicated project manager oversees and coordinates all efforts. Our project managers communicate with technicians, contractors, and subcontractors to check they adhere to the project design and stay on schedule.

Our technicians can remotely oversee all your network and IP-connected devices using a centralized performance dashboard. They can immediately assess the status of all devices, receiving real-time updates on lighting, climate, security, and AV solutions. They can also download any new software upgrades or patches. To maintain optimal system performance, we can routinely carry out network performance evaluations and be ready to resolve any latency issues.

Low-voltage wiring is the backbone of all our integrated technology projects. Our project designs include the fiber and copper wiring needed to support AV, security, networking, lighting, and surveillance capabilities. Our wiring infrastructure not only satisfies current system demands but also accommodates future technological advancements. We take care to choose the appropriate wire for each application and meticulously organize our racks for easy maintenance and upgrades. Our services cater to both new builds and retrofit of existing spaces.