Testimonials from Our Customers
We have been using Flint Audio Video for at least 16 years and have purchased all types of equipment from them. We like to deal with small, honest companies that stand behind their work. They are nice guys, the service is outstanding, and you don’t have to wait.
One time, we were leaving on a trip and there was something wrong with my camera. Dan sold me a camera over the phone, loaded it, and had it sent over to me. Also, the tech that comes out, Doug, is absolutely wonderful. He can walk into your house and you don’t care whether he knows the passwords to your computer. He’s a horse of a different color.
I recommend Flint Audio Video all of the time. When I love a company like that, I go out of my way to tell people about them. My brother has purchased equipment from them and so have other people that I’ve referred to them. I have never heard a bad word about Flint.Carol Pardee
Have replaced two aged TV’s both with the help of Flint Audio. I’ll never forget their caring and thoughful visit on one of those ocassions when my old Sony died. I was struggling with a very painful sciatic nerve injury. All movement was difficult for me. The doctor prescribed complete rest. Using the TV remote i turned on my TV for some entertainment – and it fizzled out, screen went totally black. I was devasted! It would take weeks for my injury to heal and I lived alone. I needed a TV to help the time to pass. I called your store for help. Your staff brought out a loaner TV that afternoon plus the product order papers I requested so I could order a brand new Sony – the model I had recently been admiring in your Middletown store to insure that I was safe, The team also check my surge protector and other electrica hook-ups that day to be certain there were no electrical issues . Not knowing why my TV had suddenly died I was concerned. Flint staff went beyond ordinary salesmanship and service, they gave me caring and friendship. I spent mamy weeks resting and watching that loaner TV while my hip healed. When my new TV arrived, the staff checked and reckedk al my video/electrical hookups again. You don’t get service like that at a big box store where a different salesperson is on duty each day.
Thank you Flint Audio. Oh, by the way – it’s time to replace that 27 in “big” Sony TV again.
The 46″ Sony KDL 700 series is on my Santa list this year so I can download from Netflix and connect with my computer. …. and my hip is all better.
I purchased a tv for my bedroom, it was delivered and setup the same day. I purchased a second tv for the family room. Had it mounted on the wall and wasn’t sure if it was high enough. The owner called me in four or five days to see if I was happy with the height of the tv. I said I would like it a few inches higher and the next day the technicians were here to move it up. Excellent service.Mary Porada
Extremely knowledgeable and friendly staff. I have been into the store to browse and also purchasing some items. You can be shopping for a television, and iPod or just headphones, and they treat the customers with the same respect, regardless what you purchase. My son was looking for headphones and we had picked out a somewhat expensive pair. The clerk asked him how he would be using the headphones, and suggested another pair that was not only less expensive but appropriate for my son. You can trust the sales staff to sell you something that fits your needs.Martha Costa